The Glass Block Shop Ltd

Hi,

Welcome back to the world of Glass Blocks. July was good for us here,,,, again ,, i seem to write that at the beginning of EVERY month. I sit here sometimes and wait for it all to crash around my head. I have spent 6 years growing the Glass Block Shop business and it runs very well and continues to get bigger. This only is good for me AND the Glass block world.. We seem to be taking less phone calls at the minute but have more sales per call in that we take, i think people are either wanting Glass Blocks or not these days. People used to look around for new ideas and call us just to see what they were , nowadays tho its genuine enquiries nearly every time. Time management i thinkits called. Its also to do with us streamilining our adwords on GOOGLE, we have taken out / off alot off keywords that led to our site when they simply didnt need to. this helps keep costs down too.

We have this month in Glass Block land sold to over 56 different people, and had 7 re-orders from companies. We finished off with putting all the orders from 26th of the month onto next month as we couldnt cope with the end of month rush that happened and staff being off. it only left me in the office for a couple of days. We received NO complaints this month BUT did receive 2 letters of high commendation from customers which is always nice. We also did receive a letter from a lady saying she wanted us to collect all the Glass Brick stuff that she had left over from building her wall last september … i spent hours trawling thru all the paperwork only to find that it wasnt even our order that she was complaining about . she bought from her local DIY store …!!!  Bless.

Moustache now anyway as the phones have started ringing with end of day Glass Block enquiries.

We are still working on the final stages of the Instant On-Line chat system and will be re-wording the Glass blocks website .( www.glassblocksuk.com ) this month too. just to make it easier to read… also looking at putting a Glass Block gallery on there for myself and customers to upload pictures onto of the completed jobs .

See you next month

May & June have been exceptional months hre for us in the glass block world. We have updated our site a little ( www.glassblocksuk.com & www.theglassblockshop.co.uk) just to be a little more streamlined. We also added the 2 new links on the front page of the glassblocks website to DIY SOS & Grand Designs TV programmes as we have been featured on those alot recently.

We again had a great amount of glass block sales these months with us selling to over 120 different customers and having only 1 complaint and that was my fault as i forgot to send a refund out for a cancelled Glass brick order … DOHHHHH !

Any, keep in touch with us here and we will return at the end of next month … Thanks for reading . !!

Ciao … Simon ..,.

p.s. keep ya eye out for our new msn style chat section coming soon to allow instant on-line chats till 10pm at night